Return And Refund Policy

Products Not Working as Expected?

 

All return and refund requests are reviewed on a case-by-case basis. Eligibility, return instructions, and refund processing may vary depending on your region.

If your product is not working as expected, please contact us at support@splooshshop.com and provide the following:

• Your Order ID
• A short video clearly showing the issue with the product

We aim to respond to all return and refund requests within 1 business day. Our support team will review your request and provide further details, including the return address and return instructions, via email.

Returns are not available in all regions. All return and refund requests are reviewed on a case-by-case basis. Eligibility, return instructions, and refund processing may vary depending on your region.

Customers are responsible for all return shipping costs. Return shipping fees are non-refundable.